Carbon delivers a broad range of 3D printed applications for dental labs and allows exclusive access to resins and workflows for the production of premium Lucitone Digital Print™ Dentures and Keysplint® Soft Clear night guards. Labs are drawn to Carbon’s unique ability to provide over-the-air software updates for continual platform improvements, streamlined remote trouble-shooting, and industry-leading customer support. In the 2020 NADL 3D printer survey, Carbon was named #1 in customer satisfaction (as measured by Net Promoter Score) for the second year in a row and was the most preferred 3D printer brand by dental labs.
“Our dental lab customers avoid the historical approach of making large investments to purchase equipment that is obsolete within a few short years,” said Todd Ames, vice president, Oral Health. “We reimagined and solved this frustration with a subscription model so that our printers improve over time.” A Carbon subscription includes all scheduled maintenance and a proactive approach to service with remote monitoring and service notifications to precisely predict and prevent customer issues before they impact production.
Carbon’s platform continues to evolve to meet the needs of dental laboratories:
- Carbon introduced a ground-breaking material and workflow, Lucitone Digital Print, that is exclusive to the Carbon platform and represents a paradigm shift in strength, aesthetics, and laboratory efficiency for 3D-printed dentures. It is the first 3D printed denture to exceed high impact standards. All dental labs are eligible to adopt the Lucitone Digital Print workflow for digital denture fabrication.
- Carbon released a Denture Automation tool to automatically orient and support Lucitone Digital Print denture bases. This software provides a major improvement in efficiency for Lucitone Digital Print users saving approximately 80% of the active labor time associated with preparing denture prints.
- Ongoing over-the-air software updates have provided dental labs with increased accuracy; the ability to detect small islands that print separate from the main part, therefore, requiring support; a project analysis time decrease of 35%; and a streamlined support workflow.
“We are honored to be recognized by the National Association of Dental Laboratories for our continued innovation and contributions to dental labs. The evolution of our platform is a direct result of us listening to our customers and developing features that help them bring products to market in less time,” concluded Ames.
Carbon is a 3D printing technology company helping businesses to develop better products and bring them to market in less time. The Carbon DLS™ process combines versatile printers, advanced software, and best-in-class materials to deliver functional parts with end-use performance and aesthetics, helping engineers and designers to create products that outperform expectations. From prototyping and low-volume production to production-at-scale, global organizations, including adidas, Ford Motor Company, and Becton, Dickinson and Company, use the Carbon process to create a wide range of functional end-use parts and print them reliably wherever and whenever they need them through Carbon’s production network partners. Carbon is a venture-backed company headquartered in Redwood City, CA. To learn more, follow Carbon on Twitter, LinkedIn and Facebook.